Reference

macaugg Privacy Policy for Your Account

macaugg Privacy Policy explains what we collect when you open an account, move through the Live Dealer Lobby, or connect DANA, OVO, GoPay and QRIS.

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PRIVACY HELP PATH

Reach Support About Your Privacy

Privacy questions should have a clear route, especially when a login or wallet status stalls. Sign in, open the account support area beside the cashier path, and include the email or phone detail linked to your account. We use that step to locate the right record without asking you to send a full password or wallet PIN.

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Account request

Use the signed-in support route to ask about stored account details, phone verification records, or a correction. We can match your request to the account step without receiving your password.

Wallet question

For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account records, include the payment reference and date. We can check the status trail while keeping wallet credentials outside the request.

Access concern

If a device or login appears unfamiliar, report it through account support and change your password from the security area. We use the report to review access signals and protect the account.

DATA HANDLING

Explore How We Handle Account Data

We treat privacy as an operating task, not a footer link. Our handling covers the account journey from phone verification to a mobile session, including the device signals needed to detect unusual…

Account details

We collect details needed to create and maintain your account, including contact data and phone verification status. We use these records for login, account notices, and checks connected with your requested service.

Device behaviour

A phone or desktop session may generate device, browser, IP, and event records. These signals help us recognise unusual login patterns without treating your device data as unrestricted wallet access.

Cookie choices

Cookies and similar storage can remember sign-in preferences and help us see whether pages function correctly. Your browser settings provide a direct way to clear or restrict some cookie activity.

Account security

Phone verification, password controls, session checks, and access records work together to protect your account. We will not ask for your password or wallet PIN through a privacy request.

Retention period

We retain records only for the period needed for account operation, security checks, dispute handling, and legal duties. The applicable period can vary by record type and local requirements.

Change requests

Ask us to access, correct, or remove eligible personal data through the signed-in support route. Include the account contact detail and request type so we can verify ownership before responding.

Check macaugg Privacy Policy Answers

These Privacy Policy questions reflect the account situations you are most likely to encounter in Indonesia. We keep each answer tied to a practical step, whether you are checking a cookie, asking about QRIS records, or trying to secure a mobile login.

It covers account details, phone verification, device signals, cookies, support messages, wallet transaction references, security records, retention, and requests to access or correct eligible personal data.

Yes. The Privacy Policy explains that DANA and QRIS activity may create transaction status and reference records. We use those details to match requests and investigate payment mismatches.

Phone verification helps connect account access to the contact detail you provided and supports security checks. We record its status for login protection rather than requesting your private wallet credentials.

Sign in, open the account support route, and state which detail needs correction. Include your linked email or phone number so we can verify ownership before changing an eligible record.

Cookies and similar storage can retain preferences and help us check page function. You can manage or clear many cookies in your browser, although some account settings may then need to be selected again.

Retention depends on the record and the reason it was collected. We keep information for account operation, security, dispute handling, or legal duties only for the period those needs require.

Yes. Send that request through account support with your linked contact detail. We can explain the relevant handling for your account, subject to verification, security needs, and local law.

Related Pages

macaugg Indonesia Live Dealer Lobby Access guide About Us Account information